FAQ
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
♥ All items are hand made to order, so items are not ready to ship.
♥ All items can take anywhere from 2 - 6 business days to ship out, but we promise to do our best and get them out as soon as possible!
CARE INSTRUCTIONS
♥ MUGS
All ceramic mugs are both dishwasher and microwave safe, camper mugs are dishwasher safe, and glass mugs are hand wash only
♥ SWEATSHIRTS & TSHIRTS
Machine wash cold, inside out, gentle cycle w/ mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.
Tumble dry low, or hang-dry for longest life.
Cool iron inside-out if necessary, but do not iron the design.
Do not dry clean.
♥ EMBROIDERED TSHIRTS
Machine wash cold, inside-out, gentle cycle w/ mild detergent and similar colors. Small amount of chlorine bleach can be used - non-chlorine bleach preferable.
Hang dry.
Iron inside-out, preferably between two pieces of cloth.
It is not recommended to wet embroidery before ironing or steam iron
CUSTOM / PERSONALIZED ORDERS
You can get a custom design on any of the available items. Simply message me and I will create it for you!
SHIPPING
♥ Please make sure to TRIPLE CHECK that your address is correct before checking out. Once packages are in the mail, I can't change where they go. If packages are not picked up at incorrect address and are returned to me, buyer will be responsible for shipping costs to ship order back to correct address.
♥ I am not responsible for what happens to your package once it has been shipped. There is always the chance of a delay happening or a package getting lost in the mail. I will always do my best to accommodate the buyer but once packages are in the mail it is out of my hands.
RETURNS + EXCHANGES
♥ I accept cancellations up to 12 hours after your purchase time.
♥ Exchanges/Refunds will only be granted if the incorrect item has been sent by me.
♥ Items are made to order so refunds and exchanges will not be given due to the buyer selecting the incorrect size. Every listing has a size chart with measurements of all available sizes.
♥ Refunds or Exchanges will not be given due to buyer purchasing too closely to the need by date.
♥ Measurements can be off by 0.25" - 0.50" due to manufacturing sewing.