♥ All items are hand made to order, so items are not ready to ship.

♥ All items can take anywhere from 2 - 6 business days to ship out, but we promise to do our best and get them out as soon as possible!

Yes! All orders to the US are shipped for free!

♥ Please make sure to TRIPLE CHECK that your address is correct before checking out. Once packages are in the mail, I can't change where they go. If packages are not picked up at incorrect address and are returned to me, buyer will be responsible for shipping costs to ship order back to correct address.

♥ I am not responsible for what happens to your package once it has been shipped. There is always the chance of a delay happening or a package getting lost in the mail. I will always do my best to accommodate the buyer but once packages are in the mail it is out of my hands.

All ceramic mugs are both dishwasher and microwave safe, camper mugs are dishwasher safe, and glass mugs are hand wash only

Machine wash cold, inside out, gentle cycle w/ mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.

Tumble dry low, or hang-dry for longest life.

Cool iron inside-out if necessary, but do not iron the design.

I accept cancellations up to 12 hours after your purchase time.

♥ All items are made to order especially for you, so I do not accept returns or exchanges, however please contact me if you have any issues! 

♥ Exchanges/Refunds will be granted if the incorrect item has been sent by me.

♥ Items are made to order so refunds and exchanges will not be given due to the buyer selecting the incorrect size. Every listing has a size chart with measurements of all available sizes.